Account Security

Protect your YAPL account with strong passwords and secure authentication practices. This guide covers password management, account verification, and security best practices.

Accessing Security Settings

1. Click Settings in the sidebar navigation
2. Select Account tab
3. Find security options

Password Management

Password Requirements

YAPL requires passwords to be:

Changing Your Password

Password changes are handled securely via email:

1. Go to Settings > Account
2. Find Password section
3. Click Reset Password
4. Check your email for a password reset link
5. Click the link in the email
6. Enter your new password
7. Confirm your new password
8. Your password is updated

Password Tips

Do:

• Use at least 12 characters
• Mix uppercase and lowercase
• Include numbers and symbols
• Use unique passwords for YAPL
• Consider a password manager

Don't:

• Reuse passwords from other sites
• Use personal information (birthdays, names)
• Share your password
• Write passwords in plain text
• Use common patterns (123456, password)

Email Verification

Email verification is handled automatically during account registration. When you sign up:

1. A verification email is sent to your registered address
2. Click the link in the email to verify
3. Your account is activated

Account Recovery

Forgot Password

If you forget your password:

1. Go to the login page
2. Click Forgot Password
3. Enter your email address
4. Check your email for reset link
5. Click the link
6. Enter your new password
7. Log in with new password

Recovery Email

Ensure your email is:

• Current and accessible
• Verified
• Checked regularly

Recovery Issues

If you can't access your account:

1. Check spam folder for reset email
2. Verify you're using the correct email
3. Wait a few minutes for email delivery
4. Contact support if issues persist

Session Management

Active Sessions

Your account may have multiple active sessions across:

• Different browsers
• Multiple devices
• Various locations

Session Security

Best practices:

• Log out from shared computers
• Review active sessions periodically
• Revoke suspicious sessions

Logging Out

To log out:

1. Click your profile avatar
2. Select Log Out
3. Session ends immediately

To log out everywhere:

1. Go to Settings > Account
2. Find Sessions section (if available)
3. Click Log Out All Sessions

Security Best Practices

Account Protection

Recognizing Threats

Phishing Emails:

• Check sender address carefully
• Don't click suspicious links
• YAPL won't ask for password via email
• Report suspicious emails

Social Engineering:

• YAPL support won't ask for passwords
• Verify requests through official channels
• Be cautious of urgent demands

What to Do If Compromised

If you suspect account compromise:

1. Change password immediately
2. Log out all sessions
3. Check account activity
4. Review workspace access
5. Contact support if needed

Account Data

Your Data

Your account stores:

• Personal information (profile)
• Authentication credentials (hashed)
• Preferences and settings
• Activity history

Data Protection

YAPL protects your data with:

• Encrypted passwords (never stored in plain text)
• Secure connections (HTTPS)
• Access controls
• Regular security audits

Account Deletion

Considerations Before Deletion

Before requesting deletion, consider:

• All your data will be removed
• You'll lose access to all workspaces
• Action cannot be undone
• Transfer ownership if you're an owner

Requesting Deletion

To delete your account:

1. Contact support
2. Verify your identity
3. Confirm deletion request
4. Account scheduled for removal

Support Access

When to Contact Support

Contact support for:

• Account lockout issues
• Email change requests
• Security concerns
• Suspicious activity reports
• Account recovery assistance

Security Contact

For security-related issues:

• Use official support channels
• Include relevant details
• Don't share passwords in tickets
• Respond to verification requests

Troubleshooting

Cannot Change Password

• Verify current password is correct
• Check new password meets requirements
• Ensure passwords match
• Try refreshing the page

Not Receiving Reset Email

• Check spam/junk folder
• Verify correct email address
• Wait a few minutes
• Request new reset link
• Contact support if persistent

Account Locked

If your account is locked:

1. Wait for the lockout period (if applicable)
2. Use password reset
3. Contact support for immediate assistance

Related Topics

• Profile Settings - Personal information
• Preferences - Display settings
• Registration - Account creation