Performance Issues

Solutions for slow loading, unresponsive features, and general performance problems.

Quick Performance Fixes

Try these first before detailed troubleshooting:

1. Refresh the page - Ctrl+R (Windows) or Cmd+R (Mac)
2. Close unused tabs - Free up browser memory
3. Clear browser cache - Remove old cached data
4. Update your browser - Latest version has best performance
5. Check internet speed - Run a speed test

Slow Page Loading

Initial Page Load Slow

Symptoms:

• Pages take long to appear
• Spinner shows for extended time
• Blank screen before content

Solutions:

1. Clear browser cache

   • Chrome: Settings > Privacy > Clear browsing data
   • Select "Cached images and files"
   • Reload the page

2. Check internet connection

   • Run a speed test
   • Try different network if possible
   • Restart router/modem

3. Disable browser extensions

   • Extensions can slow page loads
   • Try incognito mode to test

4. Update browser

   • Older browsers are slower
   • Install latest version

Navigation Between Pages Slow

If switching between sections is slow:

1. Keep fewer browser tabs open
2. Close other applications
3. Check device memory usage
4. Try a browser with better performance (Chrome recommended)

Large Data Sets

Plans with Many Tasks

Large plans (hundreds of tasks) require more processing:

Optimization tips:

1. Use filters

   • Show only relevant tasks
   • Filter by status, assignee, or date

2. Collapse hierarchies

   • Collapse parent tasks you're not working on
   • Expand only what you need

3. Consider splitting plans

   • Break large plans into phases
   • Use multiple plans for different aspects

Long Task Lists

If task lists are slow:

1. Use pagination (if available)
2. Apply filters to reduce visible tasks
3. Search for specific tasks instead of scrolling

Gantt Chart Performance

Gantt charts with many tasks can be slow:

1. Zoom to relevant timeframe

   • Don't view entire project timeline
   • Focus on current period

2. Filter visible tasks

   • Show only relevant tasks
   • Hide completed tasks

3. Reduce timeline range

   • Shorter date ranges render faster

Browser-Specific Issues

Chrome Performance

1. Clear cache

   • Menu > Settings > Privacy > Clear browsing data

2. Check extensions

   • Menu > Extensions
   • Disable unnecessary extensions

3. Reset Chrome (last resort)

   • Settings > Reset and clean up

Firefox Performance

1. Refresh Firefox

   • Menu > Help > Troubleshooting Information
   • Click "Refresh Firefox"

2. Disable hardware acceleration

   • Settings > General > Performance
   • Uncheck "Use hardware acceleration"

Safari Performance

1. Clear website data

   • Preferences > Privacy > Manage Website Data

2. Reset Safari (last resort)

   • Safari > Clear History

Edge Performance

1. Clear browsing data

   • Settings > Privacy > Choose what to clear

2. Reset Edge settings

   • Settings > Reset settings

Memory Issues

Signs of Memory Problems

• Browser becomes sluggish over time
• "Page Unresponsive" errors
• System slowdown

Solutions

1. Close other tabs

   • Each tab uses memory
   • Keep only necessary tabs open

2. Restart browser

   • Closes all tabs and frees memory
   • Reopen needed tabs fresh

3. Close other applications

   • Free up system memory
   • Especially resource-heavy apps

4. Restart your device

   • Clears all memory
   • Fresh start often helps

Network-Related Performance

Slow Internet Connection

Test your connection:

1. Run a speed test (fast.com or speedtest.net)
2. Compare with your expected speed
3. Contact ISP if significantly slower

Minimum requirements:

• Download: 5 Mbps or higher recommended
• Latency: Under 100ms for best experience

Unstable Connection

Symptoms:

• Intermittent loading
• Random disconnections
• Actions not saving

Solutions:

1. Move closer to WiFi router
2. Use wired connection if possible
3. Restart router/modem
4. Check for network interference

VPN Impact

VPNs can slow down connections:

1. Try disabling VPN temporarily
2. Connect to closer VPN server
3. Use split tunneling if available

Corporate Network Issues

If on corporate network:

1. Check with IT about firewall rules
2. Verify YAPL domains are whitelisted
3. Ask about network throttling policies

Feature-Specific Performance

Dashboard Loading Slow

1. Dashboard loads multiple data sources
2. First load after login is slower
3. Subsequent loads use cached data

Kanban Board Slow

With many cards:

1. Use status filters
2. Archive completed tasks
3. Limit visible columns

Resource Management Slow

With many resources:

1. Use search instead of scrolling
2. Apply filters
3. Work with smaller resource groups

Device Performance

Mobile Performance

Mobile devices may be slower:

1. Close background apps
2. Use latest iOS/Android version
3. Clear app cache
4. Restart device periodically

Older Devices

On older hardware:

1. Use a simpler browser
2. Keep fewer tabs open
3. Don't run other heavy applications
4. Consider device upgrade

Low Memory Devices

With limited RAM:

1. Close all unnecessary apps
2. Use browser memory saver features
3. Keep only one YAPL tab open
4. Restart device before heavy use

Diagnostic Steps

Check Browser Console

1. Open Developer Tools (F12)
2. Go to Console tab
3. Look for errors (red text)
4. Note any error messages for support

Check Network Tab

1. Open Developer Tools (F12)
2. Go to Network tab
3. Reload the page
4. Look for:
   • Failed requests (red)
   • Slow requests (high ms)

Test in Incognito Mode

1. Open incognito/private window
2. Log into YAPL
3. Test if performance is better
4. If yes, an extension may be the cause

When Performance Issues Are Server-Side

Signs of Server Issues

• Everyone experiences slowness
• Specific features consistently slow
• Error messages about server

What to Do

1. Wait a few minutes and retry
2. Check status page if available
3. Try again later
4. Contact support if persistent

Optimization Best Practices

Daily Habits

1. Close unused tabs
2. Clear cache weekly
3. Restart browser daily
4. Keep browser updated

Project Organization

1. Archive completed projects
2. Don't exceed task limits
3. Use filters effectively
4. Break large plans into smaller ones

Account Management

1. Remove inactive team members
2. Archive old data regularly
3. Clean up unused resources

Still Having Performance Issues?

If problems persist after trying these solutions:

1. Note specific slow features
2. Try at different times of day
3. Test on different device/network
4. Contact support with:
   • Browser and version
   • Device type
   • Internet speed test results
   • Specific features that are slow
   • When slowness occurs